Drop us a line.
We read every message. If you've found a song the algorithm couldn't, want to flag a copyright issue, or have an idea worth building, please reach out.
General & feedback
Bugs, missing features, songs that didn't match, ideas for new charts. The fastest way to make the product better.
[email protected]Copyright & takedowns
Rights holders only. Include the URL, the work in question, and proof of ownership. We act within 7 business days.
[email protected]Partnerships & press
API integrations, data partnerships, music tech collaborations, interviews, podcast appearances.
[email protected]Response time
This is a small operation, so replies usually come within 2 to 3 business days. Copyright and legal requests are prioritised. If you haven't heard back in a week, follow up. Sometimes things slip through.
Before you email about a missing song
Try rephrasing the search. The matching algorithm is forgiving but it sometimes needs a different angle:
- If you only have a fragment, type it as you remember it, even if you think it's wrong.
- Add context: decade, mood, instrument, language.
- Try the chorus instead of the verse, or the other way around.
If it still doesn't find the song, send us the query and the answer. Those are the most useful inputs we can get for improving the matcher.